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Video Lightbox

I get the error message when I try to add the MP4 file in website for videos

Apr 28, 2014

Q: I am having problems uploading my MP4 files to video lightbox. When I do, I get the following message when I try to import the MP4 file.

"Video codec is not supported. Supported codes are flv, h264, vp6f, Vp6a"

I have version - Version 2.1 of Video LightBox

I believe in the past I was able to upload MP4 files but am confused as to why I can't seem to do this now. Please advise.

A: This message means that your video file has unsupported codec.

Please see list of supported codecs: