Q: I recently purchased your video lightbox product.
My youtube video doesn't open up in the lightbox, but instead is fullscreen.
What is the reason of problem?
A: If your video opens in full screen, the reason of problem can be:
1) Javascript is disabled in your browser.
2) You didn't upload VideoLightBox engine files on your server.
3) There are no links to VideoLightBox .js files in the code of your page.
4) Jquery conflict.
If problem will persist, please send us a direct link to your website, so we can check it.
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