Q: I can play my video on the computer but when I view the page on the iPad or iPhone the popup displays but the video does not play and no controls.
A: Possibly, your video file has incorrect encoding parameters. You can fix the problem in following way:
For Mac:
1) Open your video in QuickTime;
2) Go to
File->Save as
and select Format=iPhone
3) Click "Save".
If you have this problem with Windows version, please, write us.
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