Q: I purchased your Video Lightbox software and have found a problem with it.
Load icon doesn't seem to work. I haven't been able to get it to display using any of the templates. Even editing the CSS to other known working configurations doesn't seem to do the trick.
A: Loading gif should work correctly. It seems that your video file is not large enough and starts playing immediately. That's why loading gif does not show up.
I purchased your video lightbox software and have found a problem with it.
All of my videos have been set up on my developer's local computer using the "Free" version to be certain we were OK with this process.