English  Italiano  Français  Español  Dansk  Deutsch  Deutsch  Português  Suomi 
Video Lightbox

Popup flash video stopped working

Jun 04, 2014

Q: Hello,

I installed the trial version for later purchase the license.

The problem is that after installing, I can not open the program.

A message saying "Videolightbox stopped working".

I have Windows 8.1 operating system

I am very interested in your program, but I need you please help me to use it.

Thank you very much.

A: Try to do the following:

Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.

Turn off DEP or add the app. in the exception list.

If the problem persists, then try to add the app. in the whitelist of your antivirus.

Related