Q: I purchased a registered version of your software and need help. Need someone to call me.
A: Unfortunately, we don't provide support by phone, e-mail only.
I bought your html5 video VideoLightBox and play with it. I wonder if I need to buy the license each upgrade? I would like to know is it possible to start the gallery using the button, not the thumbnail, so the lightbox video user can click on it and open the gallery?
I want to use VideoLlightBox for flv videos but whenever I put the jquery video url in it complains that it's not accepted. It has always been working fine, and displaying the jquery popup video video in HD. Then I can use it.
I was wondering if I can use your videolightbox software to embed my video from my popup video daughter's site. My youtube video doesn't open up in the lightbox, but instead is fullscreen. I have the problem that we have different sizes of movies on our website that need to fit the video lightbox jquery voverlay. Can you please explain?
how can i remove watermark? The html5 lightbox video file IS a mp4 file, so why does VideoLightBox reject it?? Does it matter? What's the lightbox mp4 reason of problem?
When I create a page using "Publish to folder" in the 4th tab, then opening the page with IE8 shows a warning: "Internet Explorer restricted this webpage from running scripts or ActiveX controls." I must then click "Allow blocked content" and then the page works fine. I also noticed in my mark up that your video lightbox code credit seems to be quite abundant. I'd like to know if I can center the thumbnail of the lightbox youtube video video?
Hi, if I buy the lightbox video jquery license for $69 or $49 will the license last for a lifetime or only for a year? As soon as the simple video lightbox slide attempts to go to the second image, the script freezes. For example, iMovie wants to default to a 960x540 size that is really good at balancing file size and resolution, but it does not play on my iPhone or iPad at all. Can i increase it from within the engine files to a 80 or 90 %.