Q: Good afternoon
I installed a commercial paid version and it works only in browser offline.
I uploaded to website but online does not work. The videos don't work in website but work offline.
A: Probably the video files are not uploaded into the server or the file paths are not correct.
Videolightbox works fine in Firefox on my lightbox computer, but doesn't work in Internet Explorer... Why? Is the location of the video lightbox example video where the thumbnail snapshot is taken random? An error message saying "Video Lightbox has stopped working" appears. If so, please, advise.
I'm trying Video LightBox on my vimeo video website but the youtube popup jquery video doesn't play. I have tried several alternatives to find a solution but i get no result. Can you program do this?
I use your VideoLightBox v.2.1 (free version). The videos don't work in website but work offline. When I try to add my local video (.mp4), I get the video gallery html following error message "Video codec is not supported. Could you add this feature in the video thumbnail html next version of VideoLightBox?
Hello, support. The html5 video popup problem is that after installing, I can not open the jquery video overlay program. Thanks.
Hello, I installed the trial version for later purchase the lightbox video license. I couldn't find arrows mentioned on your website ("What's new part", Video LightBox v1.3) and I can not get them with any template. I have a lightbox youtube embed question. Can you tell me what is the best format (not loosing video quality) for video which VideoLightBox supports?
Hi, I'm trying your free version. We are familiar with HTML/CSS coding but not so much your vimeo lightbox scripts. There are 2 version on your popup video jquery website: for Mac or for Windows. Is this license for life long or for specific period?