Q: I downloaded VideoLightBox because I wanted to try it.
After downloading and installing it came up the first time and said VideoLightBox has stopped working.
I am running Windows 7 Ultimate a 64-bit operating system. My browser is
Internet Explorer 9.
A: Please, try to do the following:
Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.
Turn off DEP or add the app. in the exception list.
If the problem persists, then try to add the app. in the whitelist of your antivirus.
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